• We are not using "cookies".
• The information a customer is providing in order to make an online payment to us, is collected on secure servers by reputable banks. SMPS Power Supplies does not keep records of any credit card used to make a payment.

e-mail :

• When you are sending us an e-mail, we may keep it on our archive indefinitely.
• We reserve the right to post on our website, in part or in hole, any e-mail not strictly related with buying or selling a product or service. Please do not send us an e-mail that may contain what you consider to be "Confidential Information" or "Trade Secrets".
• Pay special attention to the questions you have for technical support. Make sure that they do not reveal any information that is considered confidential by the company you are working for. To improve our technical support, and help other customers, we may publish the e-mail content on our "Technical Support" page.
• Whenever we decide to publish on our site an e-mail we will remove the person's name and e-mail address. Also removed will be the company's name with very few exceptions, in case the company name is relevant to the article we are publishing (such as when we do a study relative to a company). However, we reserve the right to publish on our site an entire e-mail, including e-mail address, name and the hidden header, if the e-mail contains viruses, threats, hacker attacks, repeated spam, or anything that may be considered illegal or unethical.

Our databases:

• We maintain several databases with:
  • Power Supplies Manufacturers
  • Suppliers of component and services for power supplies manufacturers
  • Power Supplies designers
  • Universities, university professors and students involved in Power Electronics
  • our Customers.
• If you belong to one of the categories described above and send us an e-mail, your name and e-mail address will be recorded on the correspondent database.
• Also, if you belong to one of the above mentioned categories, at your request, we promise to disclose to you the information we may have about you in our database. You must identify yourself with the name, company you are working for, your position and your e-mail. The e-mail MUST originate from a company domain name. However, if you are not already in our database, as a result of your request, your information will be recorded in the correspondent database.
• If you do not belong to one of the above mentioned categories, we will not record your information (name and e-mail address) in a database. We may send you one or two e-mails about our products and services, related to the content of the e-mail you sent us.
• We collect the information included in our databases from:
  • Internet websites: commercial, educational, etc.
  • Technical magazines
  • Trade shows
  • Technical articles
  • Business card exchange
  • Telephone or personal interviews
  • Other sources available to general public
• To the best of our knowledge, the information from our databases is obtained from legal sources and was volunteered by the respective companies or individuals.
• Information we receive directly from individuals and companies, by e-mail, will supersede those that we may have been collected from other sources. Some information such as the number of employees or sales figures, which may not be disclosed by some companies, might be estimated by us, based on various assumptions, or published by third parties.
• We will never sell or share with somebody else the information from our Customers database.